Executive Project Management
Team Leader/Executive Project Manager/Administrator
Clarette C. Martin
Over 25 years Sales/Marketing & Management Consulting Experience.
SCOPE OF EXPERIENCE - Communications, business development and relationship building in the areas of management systems, project management, management consulting, direct marketing-CRM, marketing systems and procedures, sales, customer relations, human resources, self empowerment, supervisory excellence, training/workshop development/retreats. Experience includes both public and private sector in many industries: state and municiple, school districts, oil and gas, mortgage banking, securities, construction, executive search, advertising, publishing, hospitality, internet, hi-tech, singles, insurance.
KNOWLEDGES, SKILLS & ABILITIES - direct sales, call center operations, marketing, CRM, data base building/management, business development, sales contract negotiations, mediation, proposal writing, organizational development, conflict resolution, technical/creative, organizational & promotional writing, excellent leadership and communications skills, the ability to perceive the impact of various components on any/all other segments; ability to provide harmonious solutions with maximum productivity results; ability to create rapport with a wide range of individuals and to communicate in their vernacular; graphics and print process, television/video production, radio production, web concept development, some html, Word, Excel, internet, Act!, public speaking, group and meeting facilitation, workshops/retreat facilitation.
TRAITS & CHARACTERISTICS - Positive, optimistic attitude, analytical, excellent health and high energy, articulate, well organized, efficient and reliable; patient, tenacious, empathetic, strong integrity and high quality results orientation, commitment to spiritually based behavior in all personal and business relationships; attractive and professional appearance.
Team members average 15 years experience in customer service, management, sales and project management, covering a diverse range of industries and roles. Each team member is an independent contractor, who focuses on the assigned project under the Team Leader's guidelines.
Scope of Experience
MANAGEMENT SYSTEMS - PUBLIC & PRIVATE SECTOR
Classification/Pay system design and management
Employee Relations/Labor Relations principles and strategies
Communications - organizational and interpersonal
Technical writing - administrative law, policies, procedures, reports
Operational processes - quality control/review/analysis
Training/Instruction - agenda, process, collateral, course materials
Leadership Development
Supervisory & Management Principles
Team Synergy
SALES/MARKETING SYSTEMS - DESIGN & MAINTENANCE
Market research
B2B Lead generation, appointment setting, business development
Telemarketing - scripting/presentation/appointment setting/closing
Telesales department implementation - full scope
Sales meetings - presentations, negotiations, contracts
Client relations - program development/writing/training
Contact Management systems, Order Entry systems - manual/electronic
Proposals, contracts
MARKETING/GRAPHICS/CREATIVE
Brochures, postcards, letters, posters
Press kits
Catch phrases
Ad design - layout graphics
Ad copy
Logos
Website design and development
Branding
PUBLIC RELATIONS/ADVERTISING
Creative concepts
Campaign development
Niche identification
Philosophy Formulation
Press Releases, Catch Phrases
Promotional products, ad specialties
HOLISTIC PRACTICES
Balance & Harmony at all levels